Useful Contacts
Bank of England
Citizens Advice
adviceguide.org.uk
www.citizensadvice.org.uk
Countrywide Surveyors
01332 812 002
www.countrywide.co.uk/property-services/surveying/
Directgov
For information about tax credits.
Tax credits helpline: 0845 300 3900
Minicom/textphone: 0845 300 3909
www.direct.gov.uk/money
Equifax
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
0300 1239 123 or 0800 0234 567
www.financial-ombudsman.org.uk
Financial Services Compensation Scheme (FSCS)
10th Floor
Beaufort House, 15 St Botolph Street
London EC3A 7QU
0800 678 1100 or 020 7741 4100
http://www.fscs.org.uk/
Homecheck
With a UK postcode the site will tell you about any risks to the property.
www.homecheck.co.uk
Money Advice Service
0300 500 5000
www.moneyadviceservice.org.uk
Payplan
For tailored advice and some types of formal repayment plan.
0800 716 239
www.payplan.com
StepChange Debt Charity
Wade House
Merrion Centre
Leeds LS2 8NG
0800 138 1111
www.stepchange.org
The Community Legal Service
The Financial Conduct Authority
0800 111 6768 (freephone)
or 0300 500 8082
FCA guide to mortgages: www.fca.org.uk
The Law Society
020 7320 5650
http://solicitors.lawsociety.org.uk
Royal Institute of Chartered Surveyors
0870 333 1600
http://www.rics.org