You are a member of the Credit Union, not a customer

Together, members create a community with a common goal; to help one another financially. Members’ savings are pooled together to create an opportunity for others to borrow affordably and fairly, either through loans or mortgages. The interest charged on lending contributes toward the Credit Union’s profits and surplus profits which are shared with members every year, in the form of a dividend. Dividends are usually paid following our Annual General Meeting (AGM).

The AGM is one of the most important days in the Credit Union’s calendar. It allows Directors and members to come together and have their say on what matters. Members of the Credit Union are entitled to a vote at the AGM as every member has one vote, regardless of how much they hold in savings. Voting gives you the chance to help make key decisions which could make a real difference to your Credit Union. We pride ourselves on being a mutual organisation and welcome members to become involved in our AGM’s.
Notice of AGM
In accordance with Rule 79 of the approved Rule Book of No1 Police Credit Union Limited (trading as No1 CopperPot Credit Union), notice is hereby given that the Annual General Meeting (AGM) will take place at:
Slater House, Oakfield Road, Cheadle Royal Business Park, Cheadle SK8 3GX
Date: Thursday, 18th December 2025
Time: 1:00 pm
The meeting will consider the following items:
- The receipt of the accounts and balance sheet, and the reports of the Board of Directors and the auditor.
- The appointment of an auditor as recommended by the Board of Directors.
- The election of the Board of Directors.
- The application of surplus.
- Rule changes.
Election of the Board of Directors
The following Directors are up for re-election at the 2025 Annual General Meeting:
| Caroline Domanski MBE | Lisa Ridgway |
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| Caroline is the Chief Executive and an executive member of the Board. She joined the Credit Union in 2006 and was appointed Chief Executive in 2015. Caroline holds a Bachelor’s degree in Financial Services and a Master’s degree in Leadership and Management. She also serves as a council member of the Building Societies Association, representing the credit union sector and smaller building societies. Caroline was awarded an MBE in the 2020 New Year Honours List for her services to financial exclusion. | Lisa is the Chief Finance Officer of the Credit Union and an executive member of the Board. She joined the Credit Union in 2015, following 17 years of experience at Aviva in a variety of finance roles. Lisa qualified as a chartered accountant while working as an auditor at PwC and holds a degree in Mathematics from the University of Nottingham. |
| Steve Morley – Chairman | Sarah Monaghan – Secretary |
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| Steve has served on the Board of Directors since 2017 and became Chairman in 2021, having previously held the role of Vice-Chair. He is a retired police officer from Leicestershire Police and now runs his own vending machine business. | Sarah joined the Board in 2021 and became Secretary in December 2022. She has been a serving police officer with Lancashire Constabulary for nine years, during which time she has held a variety of roles, including working on Immediate Response and training new recruits within a dedicated training unit. Sarah currently works in CID as a detective, responsible for progressing serious and complex investigations. |
| Steve Jones | Richard Isaac |
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| Steve joined the Board in 2021 and is a Detective Sergeant with Cheshire Constabulary. He has worked in a wide range of roles, including Uniform Response, CID, Major Investigations, Intelligence, and Training. In September 2024, Steve completed the Development Education Europe (DEE) Programme. |
Richard joined the Board in 2021. He is a serving firearms officer with North Yorkshire Police and has over 16 years of policing experience. Before joining the police, Richard worked in the financial services sector, holding various roles at organisations such as Abbey National and Barclays. |
You can find out more about our other Board of Directors by clicking here.
Proposed changes
Download the AGM proposed changes document (PDF)
What We’re Informing You About
As valued members, we would like to let you know about a proposed change to our Credit Union’s common bond, which sets out who is eligible to join our community.
Current Membership Rules
Currently, the law allows us to welcome family members only if they live at the same address as an existing member.
We have actively lobbied for a change in this area on your behalf, and while developments may occur in the future, these legislative changes to membership are not yet in place.
We understand that many of you wish to extend Credit Union membership to your direct family members who live elsewhere.
Our Proposal
To address this, our Board is proposing to expand our common bond so that your direct family members living at a different address can join and benefit from being part of our community.
ONS Employment Classifications
Our proposal is to use the Office for National Statistics (ONS) employment classifications as a basis for membership.
The ONS provides a reliable and well-established way of grouping people based on factors such as where they work.
By adopting the ONS framework for our common bond, our Credit Union gains a structured, government-recognised definition for classifying our membership criteria.
We chose the ONS framework because:
- It gives us flexibility to grow responsibly.
- It allows us to welcome more family members.
- It maintains the integrity and future sustainability of our community.
- It has also been adopted by other Credit Unions facing similar common bond challenges.
Future Membership Considerations
Membership will not be opened to wider groups, outside family members residing at different addresses, at this stage.
However, in the future, we may adjust our membership rules if, for example:
- The economy changes in a way that affects our members.
- We need to respond to new legal requirements.
- Opportunities for growth arise for the Credit Union.
We will always keep you informed, so you know what’s changing and why.
Safeguarding Change: Restricted Access Policy
Importantly, any change will be managed carefully using a Restricted Access Policy.
This provides clear guidelines for the Board of Directors to follow when considering further change.
It ensures that:
- Decisions are approached thoughtfully, considering all risks and benefits.
- Decisions are carefully documented and fully approved by our Board.
- Our Credit Union remains strong, sustainable for the future, and true to its values as we grow.
Our Guiding Principle
Our guiding principle is to stay true to who we are a member-owned, values-driven Credit Union committed to members before profit.
These changes are about strengthening our family and ensuring we are best placed to support the needs of our members in the future.
Get Involved
We welcome your thoughts and feedback on this proposal, and we want to assure you that your voice matters as we shape the Credit Union’s future together.
To support this, we will be holding a series of member listening sessions where you’ll have the chance to:
- Ask questions.
- Share your views.
- Hear directly from our Board about the proposed changes.
These sessions will ensure that your voice helps guide our decisions.
You will also have the opportunity to vote on this proposal at the AGM in December.
Further detail will be communicated in the coming weeks.
Thank you for your ongoing support and commitment to our Credit Union.











