Contact Us

You can contact us for a variety of queries, anything from questions about your membership to a mortgage enquiry. You can contact us a variety of ways such as by phone, email or even fax.  

Please note, your calls may be recorded for training purposes.


Temporary contact numbers

To comply with the social distancing measures announced by the government, we have decided to temporarily close our office to allow staff to work from home.

If you do wish to speak to us on the phone, we have made a number of temporary lines available, our webchat and email facilities also remain fully operational.

07391 674642

07796 656099

07384 449585

07946 161287

07946 160739

Please remain patient if there is a delay getting through to our phone lines and remain confident that we are here to help you and will return all enquires.

Fax us on: 0161 428 6431

Email us on:

And we’re open…

Monday – Thursday: 08.00 – 17.00
Friday: 10.00 – 17.00 (staff training between 08.00 -10.00)
Weekend: closed
Bank Holidays: closed