A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

B

Bank of England

Phone: 020 3461 4444 (Monday to Friday, 9am – 5pm)

Email (general enquiries): enquiries@bankofengland.co.uk

Website: www.bankofengland.co.uk

C

Citizens Advice

Phone: Monday to Friday, 9am – 5pm

Adviceline (England): 0800 144 8848

Advicelink (Wales): 0800 702 2020

Website: www.citizensadvice.org.uk

Countrywide Surveyors

F

Financial Conduct Authority

Phone: Monday to Friday, 8am – 6pm and Saturday, 9am – 1pm

Freephone: 0800 111 6768 (freephone)

From the UK: 0300 500 8082 (from the UK)

From abroad: +44 207 066 1000 (from abroad)

Next generation text relay: (18001) 0207 066 1000

Website: www.fca.org.uk

How to complain: www.fca.org.uk/consumers/how-complain

Financial Ombudsman Service
Financial Services Compensation Scheme (FSCS)

Phone (from the UK): 0800 678 1100 (Monday to Friday, 9am – 5pm)

Phone (International): +44 207 741 4100 (Monday to Friday, 9am – 5pm)

Website: www.fscs.org.uk

Contact us: www.fscs.org.uk/contact-us/

P

Payplan

Phone:  Monday to Friday, 8am – 8pm and Saturday, 9am – 3pm

Main phone line: 0800 316 1833

Debt Management Plan (DMP): 0800 316 7155

Individual Voluntary Arrangement (IVA): 0800 912 7269

Trust Deeds and Sequestration: 0800 197 7211

Bankruptcy: 0800 197 7211

Debt Relief Orders (DRO), Repayment Arrangements, and DIY Debt Plans: 0800 009 4145

Website: www.payplan.com

S

StepChange Debt Charity

Phone: 0800 138 1111 (Monday to Friday, 8am – 8pm and Saturday, 9am – 2pm)

Website: www.stepchange.org

Contact us: www.stepchange.org/contact-us.aspx