We really appreciate you taking a few minutes to share your feedback. Your responses help us make sure we’re supporting our members in the best way possible.

 

Name(Required)
Did we treat you with respect and empathy?(Required)
1 = not treated with respect or empathy, 5 = treated with respect and empathy
Did we listen to your situation?(Required)
1 = did not feel listened to, 5 = felt fully listened to
Was the repayment plan or agreed action explained clearly?(Required)
If you had additional needs or were finding things difficult, did we offer you the support you needed?(Required)