Running the lottery

The Friends of No1 CopperPot Lottery is licenced by Metropolitan Borough of Stockport, reference number 001166. It is managed and overseen by the Friends of No1 CopperPot Lottery Committee, which comprises of voluntary elected Credit Union members.

All employees and any contractors associated with the Friends of No1 CopperPot’s Lottery will be made aware of any relevant policies and procedure and will be obliged to operate in accordance with them. The Friends of No1 CopperPot abide by the Credit Union’s policies in regard to all regulatory or legislative requirements. Further detail can be found within the Responsible Gambling Policy.

The Friends of No1 CopperPot Lottery Committee are required to make an annual financial contribution to organisations which deliver or support research into the prevention and treatment of gambling-related harms, harm prevention approaches and treatment for those harmed by gambling (RET contributions). At this time there is no set amount which has to be contributed. At the end of the financial year, which is the 30^th of September, 1% of net ticket sales will be issued to Young Gamers & Gamblers Education Trust (YGAM). This is a charity who support in the research and prevention of gambling addiction and are rolling out training programmes on the issue of gambling and gaming harms across UK police forces. This donation will be made after the AGM.

Download key lottery documents here:

• Responsible Gambling and Self-Exclusion Policy V2
• Lottery Rules
• Lottery Terms and Conditions
• Lottery Signed Financial Accounts 30 09 23

Making a complaint

No1 CopperPot’s Lottery Committee is committed to upholding a high standard of member service with the public. If any member of the public is concerned or has any feedback regarding the method of promoting the lottery or the lottery campaign itself, it can contact No1 CopperPot Lottery Committee to raise its concerns at info@no1copperpot.com. All communications will be passed on to the Lottery Committee Chair, Paul Kelly.

All complaints and feedback will be treated individually, professionally and will be acknowledged and initially responded to within 48 hours.

Any disputes will be managed through the Independent Betting Adjudication Service. (IBAS)

ADR Group Limited
1st Floor, 83 High Street
Rayleigh, Essex
SS6 7EJ

Website: www.adrgroup.co.uk
Contact number: 0203 600 5050

Self-exclusion

The Friends of No1 CopperPot Lottery Committee are committed to supporting members who wish to self-exclude from the lottery and restrict their own gambling. If you wish to do this you can contact the Credit Union by telephone or email and a colleague will discuss your options. The minimum period for self-exclusion is 6 months but you can elect a period of up to 5 years. We would also encourage members to register with a multi operator self-exclusion scheme such as GAMSTOP. Once you register with GAMSTOP you will be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing. You can register with GAMSTOP here:  www.gamstop.co.uk/register

Further information can be found within the Responsible Gambling and Self-Exclusion Policy.