We really appreciate you taking a few minutes to share your feedback. Your responses help us make sure we’re supporting our members in the best way possible.

 

Name(Required)
Were you kept updated throughout the complaint process?(Required)
1 = not kept updated, 5 = kept fully updated
Was everything explained clearly and in a way you could understand?(Required)
Do you feel the process was fair, even if you may not agree with the outcome?(Required)
Was the final response clear and helpful?(Required)
If you needed additional support, did we support you appropriately during your complaint?(Required)